This store is AMAZING! This morning when I called Verizon they told me I would likely need a new phone, but to try this place first. I showed up right when they opened with my very active 2 year old. They were able to fix my phone (it ultimately was a fried battery) within 10 mins. I was prepared for a FULL DAY of waiting in line, trying to get my phone fixed. I am so glad this place was recommended! Always try this place first before you buy a new phone!